In this article, you'll find frequently reported issues and their status to save you the trouble of reporting them. When applicable, we offer a workaround to help you get back to getting things done.
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Current issues
Moving tasks with a large number of subtasks may fail
⚠️ Platforms affected: All
🛠️ Status: This limitation may be addressed by the end of 2026.
Symptoms: A sync error appears during or after moving a parent task with many subtasks between locations. If the sync error is dismissed, the task and all its subtasks may disappear from all platforms and cannot be recovered through search.
💡 Workaround: Avoid moving tasks with a large number of subtasks between projects at once, move smaller groups instead. If you see a sync error after moving a large task, do not dismiss it and contact Support immediately. Our team may be able to investigate and recover the affected tasks.
Get in touch
If you're experiencing an issue that isn't listed here, get in touch with us, and share details about what you're experiencing. The more information you can provide, the better we can help. We – Summer, Stacey, Melis, or any of our other teammates – are here for you!
This article was last updated on: June 24, 2026