Delete your Todoist account

If Todoist isn't the right tool for what you want to achieve, and you don't want to use it again in the future, you may choose to delete your account. Doing so will delete all of your Todoist data, and you will no longer be able to collaborate in shared projects or teams.

Export your data

If you want a copy of your data for safekeeping, you have choices depending on your needs:

• For a basic copy of your project data, export each of your projects as a CSV file. This will include all active tasks and specific attributes, like labels, dates, priorities, and comments.
• If you don't need all task attributes, use the Export to Google Sheets extension. It excludes deadlines, comments, attachments, and reminders, but it allows you to include your project's completed tasks.
• If you’re on a paid plan, download the latest backup of all your active projects and tasks. Completed tasks and archived projects aren't included. 

Leave or delete your team workspace

If you attempt to delete your Todoist account while you're a member of a team workspace, you'll see a prompt to either leave or delete it. A team workspace needs at least one admin, so you'll be able to do one or the other depending on how it's set up:

You share the team workspace

If you share the team workspace with others, check if another member is an admin:

1. Open the Todoist web or desktop app. 
2. Click the team workspace name in the sidebar.
3. Click People at the top-right. You'll see a list of all the people in the team workspace.

If you're the only admin, change someone else's role to an admin. Then, leave the team workspace.

You're the sole admin of the team workspace

If you're the sole admin of the workspace, and you've never invited anyone else, delete the team workspace. This permanently removes all team data, including projects, tasks, comments, and files.

Once you've left or deleted the team workspace, you can delete your account.

Delete your account

Once you've removed yourself from any team workspaces, and have stored your data in a safe place, it's time to delete your Todoist account:

Add a password if you use a Google or Apple account

If you logged in using your Google or Apple Account, you'll need to add a password. After setting a new account password, click Delete account.

If the Add password option fails, use the Forgot password page to add the password to your account:

1. Open the password reset page.
2. Enter your account email address.
3. Click Reset my password.
4. Open the reset email in your inbox.
5. Choose a new password that you haven’t used anywhere else.
6. Log in to Todoist with your new password.
7. Open your Todoist account settings.
8. Click Delete account. 

Request account deletion if you can’t log in

Every step above starts with logging in to your account. If you can’t log in, or you no longer have access to your account email address, get in touch with us to request account deletion, and tell us which of these applies:

• You’ve lost access to the email address on the account and can’t receive the password reset email.
• Someone else used your email address to create a Todoist account that you didn’t sign up for.
• You see an error when adding a password, or when resetting your account password fails.

We’ll take care of it.

Reset a breached password before you delete your account

When you enter your password to confirm the deletion, Todoist checks it against known data breaches. If it appears in a breach, you won't be able to delete the account. Instead, you’ll see a message that your password may have been exposed in a data breach, and that you need to reset it so we can confirm it’s really you.

The reset goes through the email address on your account, which is how we confirm you’re the owner. To continue with the deletion:

1. Select the reset password option in the message, or open the password reset page.
2. Open the reset email in your inbox.
3. Choose a new password that you haven’t used anywhere else.
4. Log in to Todoist with your new password.
5. Follow the steps above to delete your account.

Cancel any paid subscriptions

If you've purchased a paid plan through direct billing, it will cancel automatically after deleting the Todoist account.

If you paid for Todoist through an in-app purchase with Apple or Google, it won't cancel automatically and you may be charged for the renewal. Learn how to cancel the subscription in the App Store or Google Play store.

Evert · Head of Customer Experience

If you uninstalled or deleted the Todoist app before following these steps, it's possible your Todoist account is still active. Make sure to log in to Todoist to check if you've deleted the account.

Request to restore your subscription for your new Todoist account

If you’ve deleted your Todoist account but didn’t cancel your paid subscription, the subscription doesn’t carry over to a new account, should you decide to sign up again. Get in touch with us to request to restore your subscription.

If you paid through an in-app purchase with Apple or Google, the subscription can’t be linked to your new account, even if you sign up with the same email address. Your new account gets a different ID, which the App Store and Google Play store have no way to recognize. The subscription also keeps renewing against the deleted account, so it won’t upgrade your new one on the next cycle either. Here’s what to do instead:

1. Cancel the subscription in the App Store or Google Play store.
2. Find the receipt in your App Store or Google Play Store account.
3. Send us the receipt when you get in touch. We’ll apply your plan to your new account manually.

If you're still logged in to your old Todoist account, whether that's on your computer or smartphone:

1. Open Todoist on that device.
2. Click or tap your avatar.
3. Select Settings > Account.
4. Take a screenshot of your account settings.
5. Open the email account associated with your Todoist account.
6. Search your email Inbox for emails from Todoist with the subject line, "Your payment receipt for".
7. Attach the screenshots of your account settings and the Todoist email to your message. 

Remove a Todoist calendar feed after deleting your account

If you previously subscribed to a Todoist calendar feed, deleting your account won’t remove it from your calendar app. You’ll need to remove the calendar from your calendar app separately.

To remove it from Apple Calendar on iPhone or iPad:

1. Open the Settings app on your iPhone or iPad.
2. Tap Calendar.
3. Tap Accounts.
4. Tap the Todoist entry.
5. Tap Delete Account.

For Google Calendar or Outlook, follow the steps in Remove the Todoist calendar from your calendar app.

Get in touch

If you're having trouble deleting your Todoist account, get in touch with us and we'll sort the issue out.