If you no longer need the benefits of Todoist's advanced features, you've the option to cancel your subscription. Learn how to cancel based on your Todoist plan and payment method.
Cancel a Pro subscription
In order to cancel your Pro subscription, simply stop your Pro plan from automatically renewing itself. To do this, you need to turn it off based on the payment method you used:
Credit & Debit card payments made through Todoist will be set to auto-renew by default. Here’s how to turn it off:
- Log in to your Todoist account on https://todoist.com.
- Click your avatar at the top-left.
- Select Settings.
- Select the Subscription tab.
- Click the Cancel plan button.
- Select the reason for the cancelation. Share if there's anything that you'd like us to improve.
- Click Yes, cancel to confirm the cancellation.
Please note that PayPal is no longer available as a payment option. Any past payments made using PayPal will not auto-renew.
App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option.
Google Play subscriptions may or may not auto-renew depending on many factors. Please check your Google Play account and verify if there is a recurring Todoist subscription there. If there is, remove it directly.
Todoist Pro payments made through the Microsoft Store won’t auto-renew.
Pro subscription FAQ
No, you’ll be able to use your Todoist Pro until it expires. You will then be returned to the free plan automatically.
Please refer to our refunds article for steps on how to get your payment refunded depending on your platform.
If you upgraded via our website, the App Store, the Mac App Store or the Google Play, you can change your billing cycle using these instructions.
You will still have access to all your data when downgrading to the free plan.
Cancel a Business subscription
If you’re the admin of a Todoist team, and you no longer need the Business plan, here’s how to cancel your Business subscription:
- Click your team in the sidebar.
- Click Subscription under the team name.
- Click Cancel plan. You'll see a list of benefits you'll miss after canceling your subscription.
- Click Cancel subscription.
- Select the reason for the cancellation. Provide any feedback you may have about the plan.
- Click Cancel subscription. You'll see your plan type, price, and the end of the billing period.
- Click Cancel subscription to review your subscription details.
- Click Cancel subscription again to confirm.
Note
If you’ve canceled your Business subscription within 30 days of purchase, get in touch with us to receive a refund.
Business subscription FAQ
Please contact us so we can look into this and apply the Pro time accordingly.
If you’ve canceled your Business subscription within 30 days of purchase, please contact us to receive a refund.
Absolutely! Your team will be downgraded but all your projects and tasks will still be available.
Please follow the instructions below to leave a Business team. Once you've left the team, you’ll still be able to use your Todoist account with all your projects and tasks.
- Log in to your Todoist account in a browser.
- Click your avatar in the top-left.
- Click Settings.
- Select Subscription in the left-hand menu.
- Select Leave Team.